North star metric: the five ways it goes quietly wrong
A bad north star doesn't fail loudly — the number goes up and the business doesn't. The test that kills most candidate metrics, and what to do when the honest answer is that you need two.
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A bad north star doesn't fail loudly — the number goes up and the business doesn't. The test that kills most candidate metrics, and what to do when the honest answer is that you need two.
The reframe is worth everything and the orthodoxy is worth almost nothing. How to use JTBD without losing three weeks to arguing about whether a job statement is correctly formed.
Teresa Torres' structure is the fastest way to see when a team has jumped from outcome straight to solution. It also decays into decoration within two months if you treat it as documentation.
A working guide to the product management frameworks worth knowing — grouped by the job they do, with the failure mode of each. Teams rarely fail at picking a framework. They fail at applying one.
A product management process framework that survives contact with a real company — what each stage owes the next, where processes actually break, and how much of it you need at your stage.
RICE works, and it fails in one specific place. How to score each term honestly, why the arithmetic lends false authority to a guessed number, and the two fixes that make the output survive a stakeholder meeting.